FAQ

When will I need to prove I have (pre-)settled status?

To access a range of rights and services, EU citizens need to prove they are lawfully resident in the UK following the EU Settlement Scheme deadline of 30 June 2021. This includes but is not limited to the following everyday life situations: opening bank accounts, accessing medical treatment, accessing welfare, accessing education, travelling in and out of the UK, renting a property or starting a new job. You can view and prove your status online here: www.gov.uk/view-prove-immigration-status. If you have applied for status under the EU Settlement Scheme but are still waiting for a decision, you should have received a Certificate of Application (CoA) to prove you have made a valid application. You should also be able to access View & Prove with a CoA.

For queries about viewing or proving your status:

View and prove guidance

UKVI Resolution Centre

• Telephone: 0300 790 6268 or from outside the UK: +44 (0)203 875 4669
  Monday to Friday (excluding bank holidays), 8am to 8pm
  Saturday and Sunday, 9:30am to 4:30pm
  See call charges

EU Settlement Resolution Centre

Webform: eu-settled-status-enquiries.service.gov.uk/start

Telephone: 0300 123 7379

or from outside the UK: +44 (0)203 080 0010
Monday to Friday (excluding bank holidays), 8am to 8pm
Saturday and Sunday, 9:30am to 4:30pm
See call charges