Frequently Asked Questions

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When will I need to prove I have (pre-)settled status?

To access a range of rights and services, EU citizens will need to prove they are lawfully resident in the UK following the EU Settlement Scheme deadline of 30 June 2021. This includes but is not limited to the following everyday life situations: opening bank accounts, accessing medical treatment, accessing welfare, accessing education, travelling in and out of the UK, renting a property or starting a new job. You can view and prove your status online here:

For queries about viewing or proving your status:

View and prove guidance

EU Settlement Resolution Centre


Telephone: 0300 123 7379

or from outside the UK: +44 (0)203 080 0010 

Monday to Friday (excluding bank holidays), 8am to 8pm 

Saturday and Sunday, 9:30am to 4:30pm 

See call charges