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FAQ
How can I access Government Gateway services if I don’t hold a UK passport or driving licence?
We wrote to HMRC last year asking why non-UK passports were no longer acceptable as verification for access to tax and other records. The withdrawal of http://gov.uk Verify service resulted in many EU citizens being no longer able to access services digitally. The correspondence can be seen here https://the3million.org.uk/publication/2022042801
Non-UK passports are now accepted.
A new identity checking app lets taxpayers use the camera on their mobile phone to confirm a match with either their UK photocard driving licence or ePassport. To use the app, taxpayers must:
- have a working camera on their device;
- use the Chrome browser if they’re using a phone running Android software;
- have an iPhone 7 or above if they’re using an iPhone.
For more details, see our step-by-step guide.