Useful links to support organisations
Help with your immigration status
Settled
If you are an EU citizen and you are at risk of not getting settled status due to your circumstances, check the website by Settled, the EU citizens' outreach charity.
Here for Good
Free advice for vulnerable EU citizens
Citizens' Advice
On preparing your application:
On benefits and welfare support: www.citizensadvice.org.uk/benefits/
Law Centres Network
Law Centres defend the legal rights of people who cannot afford a laywer.
https://www.lawcentres.org.uk/
The Refugee & Migrant Centre
Providing immigration and welfare support.
https://rmcentre.org.uk/immigration/
Organisations funded by the Government to help vulnerable citizens:
www.gov.uk/government/publications/eu-settlement-scheme-community-support-for-vulnerable-citizens
Containing list of GFOs (grant-funded organisations) of 4 national organisations in England, Northern Ireland, Scotland and Wales, and 13 organisations that are funded to give complex advice and support.
London Assembly - Mayor of London
Migrant Londoners Hub - map of services for migrants, refugees and newly arrived communities:
www.london.gov.uk/programmes-strategies/communities-and-social-justice/migrant-londoners-hub
European Londoners - information on the EU Settlement Scheme
Seraphus
Law firm, official partner of www.freemovement.org.uk and contracted by the European Union to provide legal and policy advice to the European Delegation in the UK and EU27+ Embassies on the EU Settlement Scheme: https://www.seraphus.co.uk/Contact/
They provide a fixed price online video link consultation - see www.seraphus.co.uk/services/videolink.
Immigration Law Practitioners' Association (ILPA)
Directory to find an immigration advisor near you: ilpa.org.uk/members-directory/
Unlock
If you have a criminal record: www.unlock.org.uk/
Useful one page summary which contains further links: https://unlock.org.uk/advice/settled-status/
Work Rights Centre
The Work Rights Centre can help support people with complex EUSS issues including late applications and appeals. The charity primarily supports people who can't afford immigration advice and are facing difficulties inside the UK. The Work Rights Centre can also help with employment matters.
Please contact the charity using the form via the following link: Get Our Help | Work Rights Centre . The team at the Work Rights Centre will then be able to assess whether they have capacity to help.
Their website contains a useful tool to help determine eligibility for Universal Credit - see www.workrightscentre.org/universal-credit.
Independent Monitoring Authority (IMA)
The IMA was set up to protect the rights of EU and EEA EFTA citizens in the UK and Gibraltar, by monitoring UK public bodies to make sure they implement the rights of these citizens and by identifying any underlying issues. You can report any complaints online on their website.
Home Office complaints
If you are unhappy with any treatment you received from the Home Office you can make a complaint. For details, see:
- complaints about UK Visas and Immigration (includes EU Settlement Scheme applications, EUSS Family Permit applications, EUSS digital status):
https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure
- complaints about Border Force:
https://www.gov.uk/government/organisations/border-force/about/complaints-procedure
- complaints about Passport applications:
https://www.gov.uk/government/organisations/hm-passport-office/about/complaints-procedure
If you are unhappy with the Home Office's final response to a complaint, there is now a new Independent Examiner of Complaints (IEC).
For more details, see
https://www.gov.uk/guidance/make-a-complaint-to-the-independent-examiner-of-complaints.
Official Government page
Apply to Settled Status
www.gov.uk/settled-status-eu-citizens-families/applying-for-settled-status
View and prove your status
www.gov.uk/view-prove-immigration-status
Guidance on view and prove: www.gov.uk/government/publications/view-and-prove-your-immigration-status-evisa
Late applications to the EU Settlement Scheme: www.gov.uk/government/publications/eu-settlement-scheme-information-for-late-applicants/eu-settlement-scheme-information-for-late-applicants
Government Help
- EU Settlement Resolution Centre
- Webform: eu-settled-status-enquiries.service.gov.uk/start
- Telephone: 0300 123 7379 or from outside the UK: +44 (0)203 080 0010
- UKVI Resolution Centre (for View & Prove queries)
- Telephone: 0300 790 6268 or from outside the UK: +44 (0)203 875 4669
- Telephone: 0300 790 6268 or from outside the UK: +44 (0)203 875 4669
- Telephone lines are open:
- Monday to Friday (excluding bank holidays), 8am to 8pm
- Saturday and Sunday, 9:30am to 4:30pm
- See call charges
Other support
If you are an EU citizen and need help or would like to speak to someone about how you feel, here is a list of organisations you can contact.
Samaritans – for everyone
www.samaritans.org/
Email: [email protected]
Call: 116 123
Campaign Against Living Miserably (CALM) – for men
www.thecalmzone.net/
Or visit the webchat page directly
Call: 0800 58 58 58
5pm to midnight every day
Papyrus – for people under 35
www.papyrus-uk.org/help-advice/about-hopelineuk
Email: [email protected]
Call: 0800 068 41 41
Weekdays 10am to 10pm
Weekends 2pm to 10pm
Bank holidays 2pm to 5pm
Text: 07786 209697
Childline – for children and young people under 19
www.childline.org.uk/
Call: 0800 1111
The number won’t show up on your phone bill
The Silver Line – for older people
www.thesilverline.org.uk/
Call: 0800 4 70 80 90
The AIRE Centre
Simple web app to support any EU citizen who is unsure about the settled status scheme and would like some reassurance as to their eligibilty
www.airecentre.org/am-i-eligible-to-apply-for-settled-status
Acts 435
Online giving charity, directly connecting those who want to give with those who are in genuine need of their help, through a network of local churches and charities. They have for example helped those who could not afford to apply for new identity documents for their whole family in order to apply to the EU Settlement Scheme.
Roma Rough Sleeping Team
Supporting people in the Roma community sleeping rough in London with partners across the sector.
www.mungos.org/our-
